Collections Service | SmartMit
OPTIONAL ADD-ON FOR SMARTMIT SUBSCRIBERS

We Collect Your Insurance Payments.
Commission Only.

Most mitigation contractors complete the job, submit the invoice — and then wait. And follow up. And wait again. ASAP Smart Solutions LLC handles everything that happens after you submit the work: invoice follow-up, Xactimate estimate analysis and invoice negotiation with insurance carriers, and payment chasing with insurance carriers.

We don't charge a retainer. We don't charge a monthly fee. We earn a commission on what we collect — and only when you get paid.

✓ Commission Only✓ Contractor-Side representation✓ Xactimate Expertise

THE PROCESS

What we do after you close the job.

Step 1 — Review Your Documentation

Once a job closes in SmartMit, our team reviews the invoice, scope of work, and supporting documentation to identify any gaps, missed line items, or supplement opportunities.

Step 2 — Submit & Follow Up

We submit to the carrier and begin active follow-up. We make contact every 3–5 business days — calls and emails — until payment is confirmed or disputed.

Step 3 — Negotiate Supplements

When the carrier's initial response is below scope, we negotiate Xactimate supplements. We identify missed line items, build the supplement case, and submit for review.

Step 4 — Confirm Payment & Report

We track every open claim in SmartMit until payment is received or an agreed outcome is reached. You always have visibility into what's happening and why.

Commission note: Our commission is applied only to amounts collected above your invoice baseline. Specific rates and terms are confirmed in writing before any work begins.

Important: What this service is — and isn't.

What we ARE

We represent you — the mitigation contractor — in managing your accounts receivable with insurance carriers. We follow up on invoices, negotiate Xactimate supplements, and chase payments for work you've already completed and documented. This is contractor-side AR management.

What we ARE NOT

We are not public adjusters. We do not represent the insured policyholder or negotiate policy settlements. We do not adjust insurance claims. We operate strictly within contractor-side AR management, which is separate from public adjusting under Florida and federal law.

ASAP Smart Solutions LLC is an affiliated entity of Apextream Technologies LLC (operator of SmartMit). Service terms, commission rates, and scope of engagement are confirmed in a separate services agreement before work begins.

WHAT WE HANDLE

Everything that happens between “job complete” and “payment received.”

Invoice submission to insurance carriers

Active follow-up (every 3–5 business days)

Xactimate supplement identification and negotiation

Adjuster communication and documentation management

Payment confirmation and reporting via SmartMit dashboard

Escalation management for disputed or delayed claims

Commission-only. No retainer. No monthly fee.

Pricing Model

  • No upfront investment
  • No fixed monthly subscription
  • Commission on amounts collected
  • Rates confirmed in writing before starting

Eligibility

Available exclusively to active SmartMit subscribers on any plan (Starter, Advanced, or Pro). You must be actively using SmartMit for job documentation to qualify — documentation quality directly impacts collection outcomes.

How to get started:

Contact us to discuss your current AR situation. We'll review your pipeline, identify collection opportunities, and agree on terms before we begin.

Collections Service FAQ

Answers regarding contractor-side invoice representation

Do I need to be on a specific SmartMit plan to use this service?

No — Collections is available to all SmartMit subscribers (Starter, Advanced, and Pro). SmartMit Pro includes built-in Collections Tracking, which makes the service even more effective.

What documentation does my team need to provide?

The better your SmartMit documentation (photos, moisture logs, scope of work, signed contracts), the better your collection outcomes. Our team will review your documentation during onboarding.

How is the commission rate determined?

Rates depend on claim type, carrier, age of invoice, and complexity. We discuss your specific pipeline before agreeing on rates — and nothing starts without a signed agreement.

Is this available for all insurance carriers?

We work with all major property insurance carriers. Some carriers and claim types are more complex than others — we'll flag anything unusual during the initial review.

Does this service replace my billing staff?

It can supplement or replace AR-specific billing tasks. Many of our clients use us to handle the insurance carrier side while their team manages customer billing.

What if I have old, aged receivables?

We can review aged AR for collection potential. Recovery rates depend on documentation quality and claim age — older claims are harder to collect, but not impossible.